Required Technical Skills & Experience (5–6 Years)
5–6 years of experience in AWS-based application development, including IVR/telephony systems
Strong experience with Amazon Connect (Contact Flows, Queues, Routing Profiles, Hours of Operation)
Experience building resilient IVR solutions with proper failure handling, retries, and fallback logic
Experience with Infrastructure as Code using Terraform (modular code, environment management, and deployments)
Proficiency in AWS Lambda (Node.js or Python) and serverless architecture patterns
Experience designing and integrating APIs for IVR workflows
Solid experience with DynamoDB data modeling and access patterns
Experience with Amazon Lex or similar conversational bot integrations
Strong understanding of distributed system behaviors (timeouts, retries, partial failures)
Experience with secure configuration using AWS Secrets Manager and/or Parameter Store
Hands-on experience with CI/CD pipelines and automated deployments
Familiarity with logging, monitoring, and debugging using CloudWatch or similar tools

This is a remote position.

ABOUT US

Volantsoft was founded in 2011 by Anil Yarlagadda . Right from the beginning, the company aimed at being a leading professional in the IT industry by serving clients from diverse backgrounds. By building on the trust of our clients we established long-term relationships with all our customers that we partnered with. In helping our clients achieve success after success through the software solutions we provided them, we were able to grow our own business to reach a new potential and expand our presence around the world.

We provide a broad gamut of services and solutions which go through continuous modernization so that we can provide the best solutions that technology has to offer to our clients. These services include cloud services, quality assurance, mobility solutions as well as Enterprise Application development and integration. We also provide consulting services to our clients. The superior quality of our services has helped our customers become high- performance businesses. With a global presence and an innovative team Volantsoft helps you make a difference in your industry.

In addition to empowering businesses, we also take pride in assisting the creative new brains in the industry by providing job-oriented training to those who aspire to be a part of the IT industry. All the trainees get a chance to work on real time projects which helps them explore the industry through realistic experiences. All our trainees display the same fervour of helping our clients since they work in a conducive environment that nurtures them to strongly innovate so that they can reflect the same efficiency once they complete their training.

The company’s mission and vision is a strong reflection of our values. We value being an ethically strong business which wants to spearhead success through change. We value integrity and reliability in our team which is one of the reasons why our customers find us dependable. Our team works to achieve excellence and shares a strong sense of respect for every individual we interact with. We believe that every company has its own learning curve and we nurture the growth of our clients which in turn helps us learn more.

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